bugSavane - Bugs: bug #9045, Wrong notification email received

 
 
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bug #9045: Wrong notification email received

Submitted by:  Tian <tian>
Submitted on:  Mon 30 Apr 2007 04:28:48 PM UTC  
 
Category: NoneStatus: None
Severity: 2 - MinorPriority: C - Normal
Assigned to: NoneOpen/Closed: Open
Release: Planned Release: 
Reproducibility: NonePrivacy: Public

Thu 03 May 2007 02:01:54 PM UTC, comment #4:

Mathieu,

Although I am sure I dealt with this problem, I can't find any track of it. So, I quickly looked at it again and I know what's wrong:
trackers_mail_followup gets the 'reassigned tracker' as a parameter but, in order to build the 'To' list it calls trackers_build_notification_list which does not take any 'tracker' parameter and uses ARTIFACT instead (which holds the 'old tracker').
So it returns the people to be notified for the new item_id in the old tracker!
Unfortunately I can't fix it right now because I am too busy this week but maybe that could help you or one of the other developers to fix the problem.
Cheers,
Yves

Yves Perrin <ype>
Project Administrator
Wed 02 May 2007 07:46:07 AM UTC, comment #3:

I did encounter this problem before and I am almost sure I fixed it. However I have no time today to investigate when and where I modified the code (I thought I uploaded to the trunk at some point). I'll have a look and report to you before the end of the week.
Yves

Yves Perrin <ype>
Project Administrator
Mon 30 Apr 2007 04:32:05 PM UTC, comment #2:

From what I understand:

- bug X1000 is posted and get comments
- bug X2000 is posted

- bug X2000 is reassigned into task X1000: the notification of this action includes in the CC list people that were involved in bug X1000.

Yves, ever seen that? Ever fixed that? :)

Mathieu Roy <yeupou>
Project Administrator
Mon 30 Apr 2007 04:28:48 PM UTC, comment #1:

This item has been reassigned from the project Gna! Administration support tracker to your tracker.

The original report is still available at support #1433

Following are the information included in the original report:

[field #0] Item ID: 1433
[field #1] Group ID: 101
[field #2] Open/Closed: Open
[field #3] Severity: 2 - Minor
[field #4] Privacy: Public
[field #8] : Unknown support Field Display Type
[field #9] Category: Savane Tools
[field #10] Submitted by: tian
[field #11] Assigned to: None
[field #12] Submitted on: dimanche 07.01.2007 à 13:25
[field #13] Summary: Wrong notification email received
[field #14] Original Submission: Hello,

I received a notification email (see attached file) about task #4443 for project underware

The problem is that my email address is not present in the CC of this task. Another weird thing is that in the email, some comments from me are mentioned. These comments are from bug #4443 for project GCfilms.

So it seems there is a bug when 2 items for differents trackers use the same number.
[field #16] Item Group: None
[field #17] Status: Confirmed
[field #18] Component Version: None
[field #19] Operating System: Any / Non-Specific
[field #20] Reproducibility: None
[field #21] Size (loc): None
[field #22] Fixed Release: None
[field #23] Planned Release: None
[field #24] Effort: 0.00
[field #28] Priority: 5 - Normal
[field #31] Percent Complete: 0%
[field #33] Release: None
[field #58] Custom Select Box #1: None
[field #59] Custom Select Box #2: None
[field #60] Custom Select Box #3: None
[field #61] Custom Select Box #4: None
[field #62] Custom Select Box #5: None
[field #63] Custom Select Box #6: None
[field #64] Custom Select Box #7: None
[field #65] Custom Select Box #8: None
[field #66] Custom Select Box #9: None
[field #67] Custom Select Box #10: None

Mathieu Roy <yeupou>
Project Administrator
Mon 30 Apr 2007 04:28:48 PM UTC, original submission:

Hello,

I received a notification email (see attached file) about task #4443 for project underware

The problem is that my email address is not present in the CC of this task. Another weird thing is that in the email, some comments from me are mentioned. These comments are from bug #4443 for project GCfilms.

So it seems there is a bug when 2 items for differents trackers use the same number.

Tian <tian>

 

Attached Files
file #1801:  notification_mail added by tian (3kB - application/octet-stream)

 

Depends on the following items: None found

Items that depend on this one: None found

 

Carbon-Copy List
  • -unavailable- added by ype (Posted a comment)
  • -unavailable- added by yeupou
  • -unavailable- added by yeupou (Updated the item)
  • -unavailable- added by tian (Submitted the item)

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    Follow 14 latest changes.

    Date Changed By Updated Field Previous Value => Replaced By
    Thu 03 May 2007 02:01:54 PM UTCypeCategoryNone=>Web Frontend: Trackers
      StatusNone=>Confirmed
      Release=>dont know
      Open/Closed-Automatic update due to transitions settings-=>Open
    Wed 02 May 2007 07:46:07 AM UTCypeCategoryNone=>Web Frontend: Trackers
      StatusNone=>Confirmed
      Release=>dont know
      Open/Closed-Automatic update due to transitions settings-=>Open
    Mon 30 Apr 2007 04:32:05 PM UTCyeupouCategoryNone=>Web Frontend: Trackers
      StatusNone=>Confirmed
      Release=>3.0
      Open/Closed-Automatic update due to transitions settings-=>Open
      Carbon-Copy-=>Added ype
    Mon 30 Apr 2007 04:28:48 PM UTCyeupouReassign itemGna! Administration, sr #1433=>Savane, bug #9045
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