helppokersource - Support: Digest Items: Fields Selection

 
 
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  Submitted on - Date and time of the initial submission
  Closed on - Date and time when the item status was changed to 'Closed'
  Category - Generally high level modules or functionalities of the software (e.g. User interface, Configuration Manager, etc)
  Priority - How quickly the item should be implemented (Immediate, Normal, Low, Later,...)
  Severity - Impact of the item on the system (Critical, Major,...)
  Status - Current status of the item
  Privacy - Determines whether the item can be seen by members of the project only or anybody.
  Votes - How many votes this item received.
  Assigned to - Who is in charge of handling the item
  Originator Email - Email address of the person who submitted the item (if different from the submitter field, add address to CC list)
  Discussion Lock - Determines whether comments can still be added to the item
  Operating System - Operating System impacted by the issue
  Comment Type - Specify the nature of the follow up comment attached to this item)
  Effort - Number of hours of work needed to handle the item
  Summary - One line description of the item
  Original Submission - Full description of the item
  Latest Comment - Latest comment posted about the item.
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