helpGna! Administration - Support: Statistics

 
 
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Aging statistics:

Average Turnaround Time For Closed Items
Sat 12 Apr 2014 12:34:24 PM UTC to Sat 19 Apr 2014 12:34:24 PM UTC/60%
 
Sat 05 Apr 2014 12:34:24 PM UTC to Sat 12 Apr 2014 12:34:24 PM UTC/60%
 
Sat 29 Mar 2014 12:34:24 PM UTC to Sat 05 Apr 2014 12:34:24 PM UTC/60%
 
Sat 22 Mar 2014 12:34:24 PM UTC to Sat 29 Mar 2014 12:34:24 PM UTC5/683%
 
Sat 15 Mar 2014 12:34:24 PM UTC to Sat 22 Mar 2014 12:34:24 PM UTC/60%
 
Sat 08 Mar 2014 12:34:24 PM UTC to Sat 15 Mar 2014 12:34:24 PM UTC/60%
 
Sat 01 Mar 2014 12:34:24 PM UTC to Sat 08 Mar 2014 12:34:24 PM UTC1/617%
 
Sat 22 Feb 2014 12:34:24 PM UTC to Sat 01 Mar 2014 12:34:24 PM UTC0/60%
 

  

Number of Items Opened
Sat 12 Apr 2014 12:34:24 PM UTC to Sat 19 Apr 2014 12:34:24 PM UTC2/1315%
 
Sat 05 Apr 2014 12:34:24 PM UTC to Sat 12 Apr 2014 12:34:24 PM UTC1/138%
 
Sat 29 Mar 2014 12:34:24 PM UTC to Sat 05 Apr 2014 12:34:24 PM UTC1/138%
 
Sat 22 Mar 2014 12:34:24 PM UTC to Sat 29 Mar 2014 12:34:24 PM UTC1/138%
 
Sat 15 Mar 2014 12:34:24 PM UTC to Sat 22 Mar 2014 12:34:24 PM UTC0/130%
 
Sat 08 Mar 2014 12:34:24 PM UTC to Sat 15 Mar 2014 12:34:24 PM UTC4/1331%
 
Sat 01 Mar 2014 12:34:24 PM UTC to Sat 08 Mar 2014 12:34:24 PM UTC3/1323%
 
Sat 22 Feb 2014 12:34:24 PM UTC to Sat 01 Mar 2014 12:34:24 PM UTC1/138%
 

  

Number of Items Still Open
Sat 19 Apr 2014 12:34:24 PM UTC180/141313%
 
Sat 12 Apr 2014 12:34:24 PM UTC178/141313%
 
Sat 05 Apr 2014 12:34:24 PM UTC177/141313%
 
Sat 29 Mar 2014 12:34:24 PM UTC177/141313%
 
Sat 22 Mar 2014 12:34:24 PM UTC176/141312%
 
Sat 15 Mar 2014 12:34:24 PM UTC176/141312%
 
Sat 08 Mar 2014 12:34:24 PM UTC175/141312%
 
Sat 01 Mar 2014 12:34:24 PM UTC174/141312%
 

  

 

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