helpGna! Administration - Support: Statistics

 
 
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Aging statistics:

Average Turnaround Time For Closed Items
Mon 20 Apr 2015 10:35:29 AM UTC to Mon 27 Apr 2015 10:35:29 AM UTC/60%
 
Mon 13 Apr 2015 10:35:29 AM UTC to Mon 20 Apr 2015 10:35:29 AM UTC/60%
 
Mon 06 Apr 2015 10:35:29 AM UTC to Mon 13 Apr 2015 10:35:29 AM UTC/60%
 
Mon 30 Mar 2015 10:35:29 AM UTC to Mon 06 Apr 2015 10:35:29 AM UTC/60%
 
Mon 23 Mar 2015 10:35:29 AM UTC to Mon 30 Mar 2015 10:35:29 AM UTC/60%
 
Mon 16 Mar 2015 10:35:29 AM UTC to Mon 23 Mar 2015 10:35:29 AM UTC/60%
 
Mon 09 Mar 2015 10:35:29 AM UTC to Mon 16 Mar 2015 10:35:29 AM UTC/60%
 
Mon 02 Mar 2015 10:35:29 AM UTC to Mon 09 Mar 2015 10:35:29 AM UTC6/6100%
 

  

Number of Items Opened
Mon 20 Apr 2015 10:35:29 AM UTC to Mon 27 Apr 2015 10:35:29 AM UTC1/138%
 
Mon 13 Apr 2015 10:35:29 AM UTC to Mon 20 Apr 2015 10:35:29 AM UTC1/138%
 
Mon 06 Apr 2015 10:35:29 AM UTC to Mon 13 Apr 2015 10:35:29 AM UTC0/130%
 
Mon 30 Mar 2015 10:35:29 AM UTC to Mon 06 Apr 2015 10:35:29 AM UTC2/1315%
 
Mon 23 Mar 2015 10:35:29 AM UTC to Mon 30 Mar 2015 10:35:29 AM UTC0/130%
 
Mon 16 Mar 2015 10:35:29 AM UTC to Mon 23 Mar 2015 10:35:29 AM UTC0/130%
 
Mon 09 Mar 2015 10:35:29 AM UTC to Mon 16 Mar 2015 10:35:29 AM UTC7/1354%
 
Mon 02 Mar 2015 10:35:29 AM UTC to Mon 09 Mar 2015 10:35:29 AM UTC2/1315%
 

  

Number of Items Still Open
Mon 27 Apr 2015 10:35:29 AM UTC206/162013%
 
Mon 20 Apr 2015 10:35:29 AM UTC205/162013%
 
Mon 13 Apr 2015 10:35:29 AM UTC204/162013%
 
Mon 06 Apr 2015 10:35:29 AM UTC204/162013%
 
Mon 30 Mar 2015 10:35:29 AM UTC202/162012%
 
Mon 23 Mar 2015 10:35:29 AM UTC202/162012%
 
Mon 16 Mar 2015 10:35:29 AM UTC202/162012%
 
Mon 09 Mar 2015 10:35:29 AM UTC195/162012%
 

  

 

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